Edison Top Support Issues

I share a computer with another user; can we each set our own power settings in Edison?

Edison is a global user application, which means that the settings in the application are applied to all users on a PC and are not user specific. This is something to keep in mind as you set your work schedule. If you share a computer and tend to use it at different times; for example, one of you uses it in the morning and the other in the evening, set your work schedule to account for the times that the computer is generally in use for all users.

How do I stop Edison from starting every time I log in?

To stop Edison from starting during login do the following:

• In the Windows system tray (by the clock), right-click the Edison logo.
• Clear the Start at User login check box.

The next time you log in, Edison will not start. To open the Edison window again, you will need to start it by choosing Start menu -> Programs -> Verdiem -> Edison.

I have installed Edison, but I get a message saying Edison cannot connect to the server. I checked my firewall and anti-virus software, but I still get the message, what can I do?

Try restarting the Edison application. To restart Edison:

• In the Windows system tray (by the clock), right-click the Edison logo.
• Select close this program
• Restart Edison from the Windows Start menu (Start -> Programs -> Verdiem -> Edison).

How do I wake up my computer once it is sleeping?

You can wake your computer any of the following ways:

• Tap the power button for no more than one second
• Press a key on your keyboard.
• Click the mouse.

If you notice the mouse and keyboard do not wake the system, please see the steps below to set them up to allow them to wake your computer.

Enabling the Keyboard

If pressing a button on the keyboard does not wake the computer from the sleep state, it may be that the keyboard is not enabled to do so. Enable the keyboard as follows:

• On the Windows Start menu, click Control Panel, and in the Control Panel, double-click Keyboard.
• In the Keyboard Properties dialog box, click the Hardware tab, and then click the Properties button.
• Click the Power Management tab and make sure that Allow this device to wake the computer is selected.

If you do not have a Power Management tab, it is possible your device does not support waking from standby. You can see if a new driver is available or, to wake the computer, press the power button for one second.

Enabling the Mouse

If clicking the mouse button does not wake the computer from the sleep state, it may be that the mouse is not enabled to do so. Enable the mouse as follows:

• On the Windows Start menu, click Control Panel, and then double-click Mouse.
• In the Mouse Properties dialog box, click the Hardware tab, and then click the Properties button.
• Click the Power Management tab and make sure that Allow this device to wake the computer is selected.

If you do not have a Power Management tab it is possible your device does not support waking from standby. You can see if a new driver is available or, to wake the computer, press the power button for one second.

Edison does not appear to be working; my computer and monitor are not sleeping after the time I set has past, what is wrong?

Edison uses the built-in Windows power management functionality to put your PC and monitor to sleep. Windows monitors idle activity by a component called an idle timer. Once the idle timer deems the system idle for a specified number of minutes, Windows transitions the system into the lower power state.

Many applications and processes can reset the idle timer. Some common examples include search archiving, virus scans, backup processes, and interactive web pages. When the idle timer is reset it starts from zero and needs to count back up to the time you set, so if you set your computer to suspend after 10 minutes of idle activity, and the idle timer was reset at 9 minutes, it would be a minimum of 19 minutes before your system would sleep.

User activity always resets the idle timer, including any bump of a mouse or touch of the keyboard. Also most media applications, when running, will prevent Windows from putting the PC and monitor to sleep. This happens even if they are not actively playing content.